Range Changeovers
End-to-end range changeover execution, from de-fit to full re-merchandise.
Range changeovers are the single biggest source of compliance problems in retail — not because the work is difficult, but because the planning around it is usually thinner than the plan for the work itself.
What a range changeover involves
A changeover is the end-to-end replacement of one range with another: removing the outgoing range, dealing with the stock that comes off, rebuilding the space to the new plan, updating all shelf-edge labels and pricing, and confirming the result matches the changeover pack. It's a de-fit and a re-fit treated as one continuous job rather than two separate ones.
Why changeovers slip
Three things cause most changeover failures. First, packs arriving days rather than weeks before the deadline, which compresses stock ordering, team booking and store communication into the same panicked window. Second, packs that describe the end state without describing the sequence — teams working from a finished photo tend to improvise the order, which is where damage and errors happen. Third, no decision on what happens to the outgoing stock, so it ends up piled in a stockroom blocking the space needed for the new range.
Benefits for retailers
- De-fit and re-fit handled as one job. No gap between someone taking the old range out and someone else putting the new one in.
- Outgoing stock properly dealt with. Separated, labelled and routed to return, clearance or disposal as agreed — not abandoned in the backroom.
- Deadlines that hold. A team booked for the job finishes it, rather than fitting it around other duties.
- Verified completion. The changeover is checked against the pack before sign-off, so errors don't travel into the next reporting cycle.
Benefits for brands
- Your range goes live when it's meant to. A changeover that runs late costs you the launch window you planned everything else around.
- Correct execution across every store. Consistency matters more for a new range than almost anything else — first impressions of a range are formed on the shelf.
- Photographic proof of the finished state. Across every site, not a sample.
What's included as standard
Every changeover includes a pre-start review of the pack against the physical fixture, full de-fit with outgoing stock separated and labelled, rebuild to the new plan, complete shelf-edge label and pricing updates, section-by-section photo evidence, a verification walk-through against the pack, and a written completion report within 24 hours.
How to make a changeover go smoothly
Get the pack out earlier than feels necessary — late packs compress everything downstream. Make sure it explains what moves where, not just what the finished shelf should look like. Decide the destination for outgoing stock before day one. Match the shift to the disruption: a minor promotional swap can run during quiet trading hours, but a full range changeover almost always belongs overnight. And build in a verification step, because the job isn't finished when the last box is empty — it's finished when someone has checked it against the pack.
Who this is for
Retailers running seasonal or annual range refreshes. Brands launching a new range across multiple stores. Any operation where a changeover deadline is fixed and missing it has commercial consequences.
Available across Dorset, Hampshire & Wiltshire
Range Changeovers in Dorset
Range Changeovers in Bournemouth
Range Changeovers in Poole
Range Changeovers in Christchurch
Range Changeovers in Southampton
Range Changeovers in Hampshire
Range Changeovers in Wiltshire
Range Changeovers in Winchester
Range Changeovers in Basingstoke
Range Changeovers in Salisbury
Range Changeovers in Swindon
Range Changeovers in Weymouth
Range Changeovers in Dorchester
Common questions about Range Changeovers
We currently cover Dorset, Hampshire and Wiltshire, including Bournemouth, Poole, Christchurch and Southampton, with plans to extend nationally.
For standard merchandising and reset work we typically confirm a team within 24-48 hours. Urgent overnight cover can often be arranged faster, subject to availability.
Yes. Every job is completed with before/after photo evidence and a written completion report sent within 24 hours of the visit.
All contractors are vetted before their first assignment and hold relevant right-to-work documentation on file.
Yes, overnight and out-of-hours work is one of our core services, designed to avoid any disruption to trade.
We agree a fixed price before any work starts, based on store count, team size, hours and travel. You will not receive a surprise hourly bill.
The quoted price is fixed regardless of how long the job actually takes, provided the scope has not changed. If something on site means the brief needs to change, we agree that with you before continuing.
Both. We work with single-store independents, regional chains, and brands needing work done in stores they do not operate themselves.
Standard bookings are typically confirmed within 24-48 hours. Urgent or overnight work can often be arranged faster depending on team availability.
Let us know as early as possible. We ask for reasonable notice where possible, but we understand retail schedules change and will always try to accommodate a reschedule.
Yes, all team members carry identification and wear clothing appropriate to the job and store requirements, which we can confirm with you before the visit.
Yes. We work from whatever brief, planogram or standards document you provide rather than a generic template, so the output matches your specific requirements.
A minimum charge applies to any single booking to cover the fixed costs of a visit, but there is no minimum store count or contract length beyond that.
Both. Many clients start with a one-off job and move to a regular arrangement once they see how it works; others book one-off support as needed.
Ideally as much as possible — a changeover pack arriving weeks ahead gives far better results than one arriving days before the deadline. That said, we can often accommodate shorter notice depending on scale.